Refund Policy

PreLicense Pro offers a 30-day money-back guarantee. If you are not satisfied with your PreLicense Pro Premium subscription, you can request a full refund within 30 days of your order date.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns.

To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or contact our support team through the Contact page and we will help you arrange it.

Approved refunds are returned to your original payment method. Processing times depend on your bank or card issuer, and typically take a few business days.

You can cancel your monthly subscription at any time from your account settings or through the Paddle customer portal. Cancelling stops future charges.

When you cancel, your Premium access continues until the end of the billing period you have already paid for. Cancelling on its own is not a refund request — if you want a refund for a recent charge, follow the steps above.

If a renewal charge was unexpected, contact us or Paddle and we will review it. We regularly approve refunds for renewals that were clearly unintended and unused.

If anything about billing or refunds is unclear, contact us before or after purchase and we will help. We would rather resolve a problem than keep money from an unhappy customer.